Mar 10 2016
Optical Practice Consultancy
Emma has spent 26 years of her working life, working for a multiple opticians and has risen through the ranks from Dispensing Optician to Practice Manager of different sizes of businesses, start up practices and large multiple room, large operations and leading teams of up to 250 people, plus regions of practices. She is a Dispensing Optician by profession, registered with the GOC and has maintained her knowledge and experience by being an expert within the Upper leadership team in customer clinical complaints.Through this progression in the business, she has had the opportunity to gather a vast amount of knowledge on every facet of Practice life. She has opened new businesses from scratch and no patient base, successfully turning a profit within nine months. She has run all sizes of practices, from one room small practices, to multiple room/discipline practices with laser clinics. In each of these ventures, she has delivered excellent customer care (winning awards herself), superb financial results, but what she is most proud of is the leadership of her team - where she is able to coach, develop and lead people to success.
In her last four years of her career with the multiple, she was involved in Regional Management, running three regions and project work at head office.
Emma decided to leave the company to pursue her writing career, however, she is offering consultancy to Optical Practices as a side concern.
If you would like consultancy on any aspect of Optical Practice, from brand awareness, building patient bases, to HR, training/development, retail standards and any other advice, get in touch. If you prefer, you can engage Emma first as a Locum Dispensing Optician, to get an idea of her vast amount of experience and see if its a fit for you!
Please contact by Clicking Here and entering OPTICAL PRACTICE CONSULTANT in the subject line.
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